1. What Thalassa is — and what it is not

Thalassa is a software tool. It listens to a conversation you are part of, transcribes it, and generates suggested answers using automated language models.

Thalassa does not provide legal, tax, financial, medical or any other professional advice. Its output is machine generated. It may be incomplete, outdated or factually wrong, and it may appear confident while being wrong. It is a drafting aid and nothing more. You remain solely responsible for every decision you take and every statement you make in your own conversations.

Where the Legal or Finance packages cite an official source, the citation identifies where the material was retrieved from. It is not the authoritative record of a legal provision; the official gazette of the relevant jurisdiction always is. Verify anything you intend to rely on.

2. Your responsibility for recording and consent

Thalassa processes audio from conversations you take part in. Whether you may record or transcribe a conversation, and whom you must inform or ask beforehand, depends on the law where you and the other participants are. Those rules differ substantially between countries and some impose criminal liability.

Obtaining any required consent is your responsibility alone. We have no knowledge of, and no control over, whom you speak to or on what legal basis. You agree to indemnify us against claims by third parties arising from your use of the service without a required legal basis or consent.

3. Account, subscription and payment

Some functions require a paid subscription or session credit. Prices are shown before purchase. Minutes and credits are consumed as described on the pricing page; live translation is a separate, optional service and is not part of any plan: it is billed per session minute from a prepaid balance at the rate shown on the pricing page, and it does not consume meeting minutes. Accounts created before 14 August 2026 may still be on the earlier model, in which translation consumes meeting minutes at an increased rate; the application states which model applies before you switch it on.

Who you buy from. Payment is processed through Stripe Managed Payments, under which Stripe is the merchant of record: the contract of sale for the paid service is concluded with Stripe, not with Thalassa Consulting Kft. The seller shown on your receipt and card statement is Link, and the transaction is acquired by Stripe Payments Company or, for customers in Europe, by Stripe Technology Europe, Limited (Ireland). Stripe issues the invoice, accounts for VAT, and handles payment- and subscription-related support, including refunds it may grant under its own policy. Thalassa Consulting Kft. remains responsible for the service itself and for everything described in these terms.

You can view your orders, cancel or change a subscription and update your payment method at link.com as well as in the application.

4. Right of withdrawal (consumers)

If you are a consumer, you have a statutory right to withdraw within 14 days. Because the service is digital content supplied immediately, this right lapses once performance has begun with your express prior consent and your acknowledgement that you thereby lose the right of withdrawal. Details and the withdrawal form are on our withdrawal page.

Translation credit. The same applies to purchases of translation credit: the right lasts 14 days and lapses as soon as you begin consuming the credit, provided you expressly consented and acknowledged that you thereby lose the right of withdrawal. As long as nothing has been consumed, you may withdraw within the period without giving reasons and are refunded the purchase price.

5. Availability

We aim for high availability but do not warrant uninterrupted or error-free operation. The service depends on third-party providers (speech recognition, language models, official source portals) whose outages we cannot prevent. Maintenance windows and interruptions may occur.

6. Limitation of liability

This section limits our liability as far as the law permits — and no further. Some exclusions are prohibited by mandatory law and we do not attempt them, because a clause a court strikes out protects nobody.

6.1 Never excluded. Our liability is not limited or excluded for damage caused intentionally, for damage to human life, physical integrity or health (Section 6:152 of the Hungarian Civil Code), or where mandatory law otherwise prohibits limitation. Nor does anything here restrict a consumer's statutory rights.

6.2 Excluded. Subject to 6.1, we are not liable for indirect or consequential loss, loss of profit, loss of business, loss of contracts or opportunity, reputational harm, or loss or corruption of data. In particular, we are not liable for any decision you take, agreement you enter into, statement you make, or professional advice you give, in reliance on output generated by the service.

6.3 Cap. Subject to 6.1, our total aggregate liability arising out of or in connection with the contract is limited to the fees you actually paid us in the twelve months preceding the event giving rise to the claim, and in any case to a maximum of EUR 1,000.

6.4 Business customers. If you use the service in the course of a trade or profession, our liability for slight negligence is excluded entirely, subject to 6.1.

7. Fair use and allowances

Each plan includes a monthly meeting-minute allowance, shown on the pricing page. Minutes are consumed while a meeting is running. Unused allowance does not carry over unless the plan says so. If a meeting runs past the remaining allowance, it is not cut off; the excess counts against your next allowance or credit purchase. That sentence does not apply to live translation, which clause 7a governs in full. Single-meeting tickets are consumed per meeting and do not expire within their stated validity.

Package	Meeting-hours / month	Knowledge base	Conversation categories
Standard	10	250 pages	All 4
Professional	30	500 pages	All 4
Premium	50	2,000 pages	All 4 (sales, advisory, interview, exam)
Finance	75	3,000 pages	All, incl. financial advisory + library
Legal	90	3,000 pages	All, incl. legal advisory + library
Executive Interview Intensive	14-day access window	2,000 pages	Job interview
Single-meeting ticket	1 meeting, up to 3 h	500 pages	All 4

A fair-use limit applies to protect the service for everyone. If consumption is far above what the plan is designed for, we will contact you before taking any action.

7a. Live translation and translation credit

A separate service, a separate balance. Live translation is optional and is part of no plan. It is paid for exclusively from translation credit bought in advance, at the per-session-minute rate shown on the pricing page. The rate is the same for every package; a larger package is the same service in a larger quantity, not a volume discount.

What a session minute is. A session minute is one full minute of actual meeting time with translation switched on, one to one. What counts is active meeting time, not the clock: pauses in which the application processes nothing are not counted. Only full minutes are charged. A part-minute is not rounded up; it carries forward until it is complete. Translation does not consume the meeting minutes included in your plan — the two run side by side.

When the balance runs out. Translation switches itself off and the meeting continues without it. Translated minutes for which no credit remained create no payment obligation and are not charged later. At a balance of zero, translation cannot be switched on.

Validity. Purchased translation minutes are valid for 365 days from purchase and expire afterwards without replacement. Where several top-ups exist, the one expiring first is always used first. Credit is granted once payment is confirmed.

No refund. Unused or expired translation credit is not refunded in money, not paid out and not transferred to another account. Your statutory right of withdrawal as a consumer under clause 4 is unaffected.

Accounts created before 14 August 2026. These may still be on the earlier model, in which translation consumes no separate balance but uses up meeting minutes faster. The application states which model applies to your account before you switch translation on.

8. Abuse and prohibited use

You will not use the service unlawfully, and you will not:

• attempt to circumvent technical limits, metering or the screen-capture exclusion;
• engage in account sharing — an account is for one named person; additional seats are available;
• resell, sublicense or provide the service to third parties without a written agreement;
• use it in any setting where recording or transcription is prohibited, or to record anyone without a lawful basis;
• use it to deceive a counterparty about who or what they are dealing with, where that is unlawful.

We may suspend or terminate accounts that breach this section. For serious breaches we may act without prior notice.

9. Term and termination

Subscriptions run for the period selected and renew unless cancelled before the end of the current period. You can cancel at any time in your account. We may terminate for good cause, in particular for serious or repeated breach of these terms.

10. Governing law and dispute resolution

10.1 Governing law. These terms are governed by Hungarian law, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice does not deprive you of the protection of mandatory provisions of the law of your habitual residence (Article 6, Rome I Regulation).

10.2 Business customers — arbitration. If you are not a consumer, any dispute arising out of or in connection with these terms shall be finally settled by the Commercial Arbitration Court attached to the Hungarian Chamber of Commerce and Industry (Kereskedelmi Választottbíróság (Magyar Kereskedelmi és Iparkamara mellett)) in accordance with its rules. Seat of arbitration: Budapest, Hungary. Language: Hungarian or English. The place of jurisdiction for any matter not subject to arbitration is Budapest, Hungary.

10.3 Consumers. We do not impose arbitration on consumers, and we do not restrict where a consumer may sue: under Articles 17 to 19 of Regulation (EU) No 1215/2012 you may always bring proceedings in the courts of your own country of residence. Before going to court you may contact the Budapest Conciliation Board (Budapesti Békéltető Testület), Krisztina krt. 99, 1016 Budapest, Hungary, https://bekeltet.bkik.hu, or use the EU online dispute resolution platform at https://ec.europa.eu/consumers/odr/. We are willing to take part in conciliation proceedings before that board.

11. Changes to these terms

We may amend these terms. We will notify you of material changes at least 30 days in advance by e-mail. If you do not accept a change, you may terminate before it takes effect.

12. Severability

If any provision is or becomes invalid, the remaining provisions stay in force. The invalid provision is replaced by the statutory rule that comes closest to its economic purpose.