Windows
Windows 10 (2004) or newer, 64-bit. The other party's audio is captured with no extra software.
The same application on both systems: the same features, the same interface, the same invisibility in screen shares. Install it, point it at your own documents, and run one conversation with it.
Windows 10 (2004) or newer, 64-bit. The other party's audio is captured with no extra software.
macOS 11 Big Sur or newer.
Apple menu > “About This Mac”. If it says “Apple M1”, “M2”, “M3” or newer, choose Apple Silicon. If it says “Intel”, choose the Intel build.
Hearing the other party: on macOS 14.2 (Sonoma) and newer this needs no driver — the app reads the system audio through Apple's own interface and asks once for the permission. Only on macOS 11 to 14.1 does it fall back to a virtual audio device (BlackHole — open source and free); it detects at startup whether that is missing and walks you through the setup, about three minutes, once.
This build is not yet signed with a developer certificate, so Windows SmartScreen and macOS Gatekeeper warn about an unknown application. That is expected and says nothing about what is in the file.
Windows: “More info” > “Run
anyway”.
macOS: right-click the app > “Open”
> “Open” again in the dialog.
Apple menu > “About This Mac”. If it says “Apple M1”, “M2”, “M3” or newer, take the Apple Silicon build. If it says “Intel”, take the Intel build. The browser cannot tell reliably, which is why both stand there.
Then the release manifest could not be reached. The page never hides the buttons because of a network error — reload once, and if it stays that way, write to support@thalassa-consulting.com.
No. You download first and sign in on first launch. The trial starts there, not here.
The app checks for a newer build and tells you; you download and replace it. There is no silent background updater — on a machine that sits in client conversations, we would rather you decide when something changes.
Windows: uninstall like any other application. macOS: drag the app to the trash. Your knowledge base lives in your user folder and is deleted with the app data; deleting the account is a separate step in the settings.
The installation guide walks through both systems, the first-launch warning, the audio setup and the first sign-in.